Kingston University, London ~ Catering and Hospitality Tender

Tender description

The Client wishes to participate in a tender process with the intention of appointing a quality catering company to deliver full catering and hospitality services. The contract will commence from 1st August 2023 and will be 5 years in duration (3 + 1 +1). Lot 1: The Client wishes to participate in a tender process with the intention of appointing a quality catering company to deliver full catering and hospitality services. The contract will commence from 1st August 2023 and will be 5 years in duration (3 + 1 +1). The successful Supplier will be required to provide full catering services at the following location: •Penrhyn Road campus, KT1 2EE •Kingston Hill campus, KT2 7LB •Knights Park, KT1 2QJ •Roehampton Vale campus, SW15 3DW •Tolworth Court Sports Ground, KT4 7QH Background Kingston University (KU) is in a pleasant suburb on the borders of London and Surrey and is 25 minutes by train from central London. It is the largest higher education provider in South West London with more than 18,000 students enrolled on full and part-time courses and more than 1,900 staff. At KU we take great pride in the difference we make to the lives of our students and the wider community we serve. We are constantly striving to provide excellent services and to continue to make a positive contribution to the economic, social and cultural life of the students and staff who attend or work at KU. A key part of this improvement is the KU Estates Strategy which develops the infrastructure and facilities around KU to improve the teaching environment. A recent highlight was the opening of the Town House at Penryn Road in 2020 which won the 2021 Royal Institute of British Architects (RIBA) Stirling Prize which is recognised as the most prestigious architectural award in the UK and KU is the first higher education building to win this award. At the heart of the facilities provision is the Catering and Hospitality services which are currently operated by Elior under a contract which expires in the summer of 2023. For more information about KU, please visit our website www.kingston.ac.uk Aims KU is committed to providing high quality food and drink that is affordable for everyone. KU is looking to partner with a Supplier who will work with them to develop a relationship that will fulfil the following aims: •Delivering great ‘value for money’ services within a balanced and fair financial framework •Provide a service that is engaging, digitally enabled and that maximises the participation from both students and staff •Ensure the food offer continually reflects the latest culinary trends and meets the needs of students at each campus •Assist KU with leading by example to ensure the catering service continually strives to do better in supporting the reduction and negative environmental, ethical and social impacts associated with food products and related services so that they ultimately help regenerate nature and communities. Contract Model KU’s ultimate objective is to secure a relationship with a service partner which minimises risks and that can generate positive financial contribution to both parties. Whilst this objective may not be achieved from ‘day one’ of this contract, Bidder will be asked to review the long-term relationship and propose a commercial model which is balanced, fair and reasonable for both parties given the present and foreseeable economic climate. This may be transitional, phased or any other consideration but must be clear and easily manageable.