CAMPUS PAYMENT INNOVATION PROJECT

Tender description

Sheffield Hallam University currently has 2 campuses with several catering sites at each campus. This is a strategic project which will provide efficiency and experience benefits across the organisation for students, staff, and visitors who purchase goods and services at catering outlets on campus. At its peak Catering Services process up to 800,000 transactions per year, with up to 7,000 in a single day. This is a project which will prioritise improving customer and user experience for tens of thousands of unique customers each year. This project particularly focuses on the 'Infrastructure' and 'financial sustainability' strategic themes from the latest university plan. We are seeking to procure both catering hardware and software. There is a requirement for this contract to work flexibly over the term of the agreement in order for us to purchase new equipment as well as moving hardware from site to site. In addition to catering software and hardware, we are also keeping the payment terminals of the wider university within the scope of this project and seek proposals on how to embed these with the new solution.