Police Records Management System (RMS)

Tender description

Greater Manchester Combined Authority (GMCA), as the contracting authority for Greater Manchester Police, will shortly undertake a competitive procurement to appoint a supplier to provide and fully manage a highly resilient, cloud hosted, mature UK PACE complaint Police RMS. The successful bidder will be required to work alongside representatives from GMP and relevant 3rd parties, to implement and configure the system to the requirements of GMP, including the provision of appropriate resources to support this. Lot 1: GMP needs a central, secure, cloud-based (UK) electronic records management system (RMS) to enable it to store, retrieve, retain, archive, and view information, records, or files pertaining to law enforcement operations. This will almost certainly include a workflow capability to enhance and streamline daily processes. A vision of the future GMP RMS is to manage the development of records from initial generation to completion, including documents for the end-to-end process of reporting / logging alleged (and actual) crimes, through the investigation, arrest, detention, caution, and referral stages for prosecution. Additional functionality would allow the management of access rights and related other documentation for GMP operations. The future GMP RMS will provide some basic evidence management capabilities and integrate directly with our specific solutions that already do so, whilst allowing multi-agency data sharing as appropriate. The system being procured will replace an existing RMS and will need to be integrated with other GMP and national systems. Some amount of data migration into the new RMS will be required. The successful supplier will be expected to use their knowledge and experience of the policing sector, not just in planning and undertaking the technical implementation but also in supporting GMP to design and develop business aspects of the rollout, including identification of training needs and solutions, definition of requirements around data migration and informing decisions to mitigate risks associated with the system cut over. Additional information: The Invitation to Tender and other tender documents have not yet been issued for this contract – the full specification will be published at the same time as the FTS Contract Notice, in November 2022. All information provided in this PIN, including the total contract value, is the current best estimate for a full 10-year contract, and may be revised prior to the issue of the Contract Notice.