Information Advice Quality Framework

Tender description

To lead on the work in the field of quality assurance of social welfare services to ensure the people of Wales access quality advice services Lot 1: Manage all processes relating to the successfully operation of the Information and Advice Quality Framework for Wales (IAQF) Independent Assessment Service; Process applications from Standard Owners to become an IAQF Accredited Body; Provide Standard Owners with guidance and support on how to develop their standards and assurance processes to be aligned to the IAQF; Provide guidance and support to organisations who are engaged in quality assurance audits and who aspire to develop their current service offer to become a Standard Owner and an IAQF Accrediting Body; Promote the IAQF amongst Standard Owners, encouraging them to seek accreditation to the IAQF; Develop and implement a Wales wide communication strategy to raise awareness of the IAQF amongst stakeholders.