Manned Security Contract

Tender description

The National Army Museum (NAM) requires security presence 24/7 at its sites in Chelsea and Stevenage. The security contractor is required to provide an effective and efficient, overt uniformed manned security service, which includes, but is not confined to: Control Room manning, alarm and CCTV monitoring; Provision of staff for static and mobile posts; Access control including public entrance duties and car parking; Control of security items e.g. access equipment including secure key issue; Ensuring that any faulty items noticed observed while on patrols are brought to the attention of the relevant departments; Receipt of goods; Emergency and evacuation duties; Production of reports and documentation; Other duties that may be mutually agreed from time-to-time. Lot 1: NAM had a contract with an existing supplier for these services however, this has been terminated due to the supplier failing to provide a level of services which NAM regards as acceptable or in conformity with its contractual obligations. NAM published a voluntary ex ante transparency notice for this procurement as it intended to make a direct appointment on a short-term emergency basis for the provision of the services. The direct appointment will be for a maximum period of one year, to operate on a month by month rolling basis. In parallel, the NAM will be conducting a competitive procurement for the permanent provider. Additional information: To maintain continuity of service and offer protection to the Contracting Authority the contracting authority entered into the contract on 16 August 2022.