SC22135 - Electric Fastrack Bus Services

Tender description

The Council requires a utility services contract for the operation of electric Fastrack bus services, including: • Fastrack bus depot – The bus operator will be required to provide the primary operational base for Fastrack staff and vehicles, with suitable facilities for both. • Resource management – The bus operator will be required to manage staff recruitment, staff retention, and customer service levels. • High quality customer service – The bus operator will be required to meet high customer service standards, as well as driver and vehicle quality standards. • Dedicated electric bus fleet – The bus operator will procure and manage a new fleet of electric buses dedicated to providing Fastrack services. • Ticketing services – The bus operator will receive and manage payment for bus tickets on-bus and off-bus. • Electric Vehicle repairs and maintenance – The bus operator will be responsible for the ongoing repair and maintenance of the electric bus fleet.