Assistive Technology Service

Tender description

The Council is looking for an expert partner to work with them on the delivery of this Assistive Technology service to residents. The emphasis of this work will be providing valued support to residents including response visits and wellbeing related calls (including signposting to useful local services) and responsive activity monitoring. As such, technology will act as an enabler rather than an end itself. The service will be made up of the following service components. • Sourcing of Assistive Technology devices • Installation and Collection of Assistive Technology devices • Premises/Storage of Assistive Technology devices • Maintenance and Testing of Assistive Technology devices • IT System • Contact Centre Lot 1: This service will adjust to the developments within the Assistive Technology market, therefore ensuring that individuals have access to devices in the medium term which can support them in the most effective ways. This will be informed by the knowledge and expertise of the Provider. Additionally, the service will also be cognisant of the efficiencies that can be achieved from the correct deployment of Assistive Technology, whilst recognising that evidence is needed to prove impact. The service will support the following aims: * Enabling people to be supported in their own homes (including Supported Living Establishments) as well as the community Reducing the number of hospital admissions and re-admissions * Reducing the number of care home admissions * Reducing the number of falls * Facilitating timely discharge from hospital * Reducing the number, cost and intensity of care packages/nurse visits * Reducing the burden on Carers and risk of Carer breakdown, whilst increasing confidence and peace of mind * Improving health and wellbeing by maximising independence, choice, control, dignity and quality of life within the individual’s home (including reduced social isolation) * Reducing health inequality through provision of technology The Council is looking for an expert partner to work with them on the delivery of this Assistive Technology service to residents. The emphasis of this work will be providing valued support to residents including response visits and wellbeing related calls (including signposting to useful local services) and responsive activity monitoring. As such, technology will act as an enabler rather than an end itself. This service is being commissioned by Cheshire East Council in partnership with the following organisations * Cheshire Clinical Commissioning Group * East Cheshire NHS Trust * Mid-Cheshire NHS Trust * GP Practices (within Cheshire East). The service will be made up of the following service components. • Sourcing of Assistive Technology devices •Installation and Collection of Assistive Technology devices • Premises/Storage of Assistive Technology devices • Maintenance and Testing of Assistive Technology devices • IT System • Contact Centre • Mobile Response Team (including falls pick-up) • Device identification