UK SBS DDaT22289 BOE Upgrade and ODI implementation

Tender description

Summary of the work Upgrading On premise Oracle e-Business Suite (EBS) Version 12.1.3 to version 12.2.X (latest version at the time of upgrade) OBIA to be re-implemented through ODI (replacement of Informatica and DAC). All integrations, interfaces and Cemli’s to be thoroughly tested and signed off. Performance Testing. Business Change related to technical changes. Expected Contract Length Maximum 14 Months, but to be fully determined by the supplier’s plan Latest start date Monday 17 October 2022 Budget Range The estimated value is up to £1,000,000.00 including VAT (£833,334 excluding VAT) and will be inclusive of any travel/subsistence expenses. Bids over £1,000,000.00 including VAT (£833,334 excluding VAT) will be rejected. Why the Work is Being Done We are looking for an expert Oracle upgrade Implementation Partner with extensive experience of upgrading on-premise Oracle e-Business Suite (EBS) from version 12.1.3 to latest EBS version 12.2.X (the latest release at the time of implementation). This is to get us back in to Oracle support before the Market Driven Support offered by Oracle expires in December 2023 and therefore to avoid leaving us unsupported and non-compliant. We need to get the current Oracle e-Business Suite upgraded to the latest on premise e-Business Suite version (12.2.11/12), along with all the various environments plus Disaster Recovery (DR) Note. This upgrade is necessary as a short-term business continuity requirement whilst the long-term future requirement for BEIS is confirmed, procured and implemented. In addition to upgrading EBS, we need to replace the Informatica and Oracle Business Intelligence Data Warehouse Administration Console (DAC) Extract Transform and Load (ETL) for Oracle Business Intelligence Enterprise Edition (OBIEE) with Oracle Data Integrator (ODI). UK SBS may request additional outputs, up to 25% in additional time and up to 20% in additional value in the event that the need arises for any additional ad-hoc work associated with this requirement and within the scope of the DOS Framework. Problem to Be Solved The current technology needs to be updated to supported and compliant versions. This needs to include the upgrade of Oracle EBS to 12.2.X and the replacement of current Informatica and DAC for OBIA with ODI. Mandatory requirements - Compliance to NCSC, NIST and CSA principles/Security requirements must be evidenced prior to and during the project. Evidence will be requested with Stage 2 submissions. The successful bidder must produce a copy of their ISO27001 certificate and the accompanying ISMS prior to commencement of contract. Non-compliance will result in rejection. Who Are the Users As a Shared Services provider we need to compliantly make payments and process HR, Payroll, Finance and Procurement transactions and report accurately via a supported system so that recipients of our services get an accurate and compliant service. Early Market Engagement N/A Work Already Done Much of the underlying architecture has already been upgraded. The Weblogic, Application, Database, Java and AccessGate, components have been upgraded to the latest version for OAM, OID, FMW, OBI, OWC and OHS OFR for OWC has also been upgrade to the latest version Apache (OPMN), forms, DB, Java (Apache), Forms Java plug in are all also up to date Existing Team Database Administrators (DBAs) for shadowing/knowledge transfer and knowledge of current systems. Infrastructure and networks resources OBIEE and Data resources for shadowing/knowledge transfer and knowledge of current systems. Technical and Functional Oracle Specialists for limited essential guidance on system set up, CEMLI’s, integrations/ interfaces. Test Lead and test analysts for planning the SIT and UAT testing phases. Business Analysts (BAs) to work alongside the SI Partner for the ODI implementation mapping of fields and reporting. Architects to support questions on the current architecture and also to review the HLD/LLD and approve. UK SBS Senior Project Manager to lead the project. Current Phase Not started Skills & Experience • Demonstrate your expertise of and experience with upgrading to Oracle 12.1.3 to 12.2.X in terms of the number of upgrades successfully delivered and scale, client industry sector (15 points) • Demonstrate your expertise of and experience with upgrading to Oracle 12.1.3 to 12.2.X, in terms of the high level tasks you have undertaken (10 points) • Please demonstrate your expertise of and experience with upgrading through the environments, numbers of iterations to upgrade to 12.2.X (10 points) • Please describe the testing approach that you have previously taken to upgrade to 12.2.X (10 points) • Demonstrate where you have previously identified risks for an upgrade to 12.2.X and how you have addressed these. (10 points) • Demonstrate your knowledge of and experience in identifying the extent of Functional Change that resulted from upgrading customers to 12.2.X (5 points) • Demonstrate your expertise with and experience of implementing ODI to replace informatica and DAC (15 points) • Demonstrate where you have previously identified risks for an implementation of ODI and how you have addressed these. (10 points) • Demonstrate your previous experience in managing integrations and interfaces to ensure that they functioned as expected after an upgrade (10 points) • Demonstrate your experience in reviewing, testing and fixing CEMLI’s (10 Points) • Demonstrate where you have written Automated environment cloning scripts (5 Points) • Demonstrate your experience in identifying business change resulting from an upgrade or implementation of ODI (5 Points) • Demonstrate your experience in ensuring effective Knowledge transfer (5 Points) Nice to Haves • Demonstrate where you have previously identified performance degradation for an upgrade to 12.2.X and how you have addressed it. (5 points) • Demonstrate how you’ve performance tested newly upgraded Oracle 12.2.X to ensure the system is performant. This includes any performance testing tools you’ve provided as part of your service. (5 Points) • Demonstrate where you have previously identified performance degradation for an implementation of ODI and how you have addressed these. (5 points) • Demonstrate your experience of enabling standard 12.2.X functionality such as Enterprise Command Centres, mobile technology and the use of branding and themes (5 Points) Work Location UK SBS, Polaris House, North Star Avenue, Swindon, SN2 1FF Working Arrangments Resources must be in the United Kingdom. Resources must be available on-site when collaborative working is required. Resources must be onsite for key meetings/workshops, expected to be 1-2 days a week. There must be visibility of when resources will be on-project and for lines of contact for efficient working. If any resources do not meet the needs of the UK SBS in terms of skill or expertise, the Implementation Partner must provide a plan for how this will be addressed. Office hours are Monday to Friday between 08:00 and 18:00, with an 8-hour day to be completed within that time. Security Clearance All resources must have BPSS clearance minimum.  Where roles involve/include system administration rights to influence the availability and integrity of the system, then in addition SC Clearance is required to already be held or the individuals must be prepared to undergo SC Clearance, which will be sponsored by UK SBS No. of Suppliers to Evaluate 4 Proposal Criteria • The approach and plan for a Technical Upgrade to 12.2.x taking into account risk, system performance and functional changes as a result of the upgrade (15 Points) • The approach and plan for Implementing ODI to replace Informatica and DAC taking into account risk, system performance and functional changes as a result of the implementation (15 Points) • How you will ensure that all current Interfaces and integrations continue to function as they do now (10 Points) • How you will ensure that current CEMLI’s continue to function as they do now (10 Points) • What is your architecture plan and design to ensure the right capacity design and a performant system? (10 Points) • The approach to ensure that current Automated Cloning is amended so that it works post go live (5 Points) • Identifying Business Change and creating training materials (5 Points) • Knowledge sharing and transfer including documentation and handover (5 Points) • Testing your understanding of the requirement and suitability to deliver (10 Points) • Project approach methodology plan and resources and quality (10 Points) • Cost (15 points) Cultural Fit Criteria • Demonstrate how you will collaborate with existing teams and service stakeholders (15 points) • Explain how you will approach challenges made of your work (10 points) • Explain how you intend to share knowledge and experience (15 points) • Explain the commitment your organisation will make to ensure that opportunities under the Contract tackle workforce inequality and support in-work progression. (15 points) • Demonstrate how your organisation is addressing environmental issues e.g. reducing energy use, carbon footprint etc (not exhaustive) (15 points) Payment Approach Fixed price Evaluation Weighting Technical competence 65% Cultural fit 15% Price 20% Questions from Suppliers 1. Latest start date The commencement of the services is scheduled for 17th October 2022 in accordance with the published requirements. However, this is subject to change should there be any delays in the procurement process. 2. Procurement timeframe The anticipated procurement timeframes are as follows:22nd August 2022 – Notification of shortlisting outcome6th September 2022 – Written proposal deadline28th September 2022 – Notification of award outcome14th October 2022 – Contract signed by supplier and UK SBS 3. How suppliers will be evaluated For Stage 1 shortlisting, Suppliers will be evaluated using the 0-3 evaluation methodology as described in DOS guidance at the following link: How to score Digital Outcomes and Specialists suppliers - GOV.UK (www.gov.uk) For Stage 2 Written Proposals, Suppliers will be evaluated using a similar method to Stage 1 but using 0-10 scores. Further information will be provided to shortlisted bidders.0 = Not met2 = Very Poor4 = Poor6 = Acceptable8 = Good10 = Exceptional 4. Who from your team will be scoring applications for this opportunity and what positions do they hold? Job titles of evaluators across stages 1 and 2 are as follows: UK SBS Commercial Team, UK SBS Business Solutions Specialist, UK SBS Senior Project Manager, UK SBS Head of Architecture & Design Services, UK SBS D&I Technical Support Team Manager and UK SBS DBA Operations Manager. Names of evaluators are not deemed essential to enable bidders to submit a response. 5. Who is the incumbent and how long they have been the incumbent? There is no incumbent supplier, this is a new requirement for an Implementation Partner to provide specialist support to UK SBS with an Oracle upgrade as described in our requirements.