DWP Service Now Developer

Tender description

Summary of the work ServiceNow Developer specialist, to work with DWP resources delivering continuous improvement and development of the DWP Place Roadmap for DWP end users. Specialist role Developer Expected Contract Length 8 months with an optional extension period of up to 2 months Latest start date Monday 18 July 2022 Maximum Day Rate Up to £675 ex VAT per day. Standard 8 hour working day, includes expenses to base location agreed with DWP . This role is Inside IR35 Who Speclialist Work With DWP ServiceNow developers -Third parties/internal teams supporting/developing integration and automation between ServiceNow and other products -All deliverables will be agreed between the DWP Digital Delivery Teams and chosen supplier What Specialists Work On The specialist will need to be highly experienced (Practitioner level) with the ServiceNow product, able to deal with the day to day development and design of features and applications within the platform and contribute towards the design of the DWP place programme milestones - Specialist will build, configure & develop ServiceNow platform improvements (meeting supplied requirements and deliverables) around platform capability/usability/stability - New feature discovery; support business analysts/designers to investigate/guide requirements for new capabilities - Software Development Lifecycle Process - Service enhancement and new service delivery to the required standards - Lead integration and automation between Estate products Skills & Experience • Ability to deliver new configuration and functionality to the ServiceNow Production instance in line with the DWP Software Delivery Lifecycle. • Experience working with these technologies, methods and frameworks. • ITIL qualifications or experience/skills • Demonstrate experience of working on large scale organisation and/or Government or Public Sector installations of ServiceNow. • Experience of completing stories assigned or escalate blockers to ensure that development is completed to expected standards and are delivered within timescales • Attend and participate in Agile ceremonies. • The ability to complete development of user stories to the DWP definition of “Done”. • Provide Show and Tell’s to Senior developers, Business Analysts and System Administration team. • Creating and maintaining documentation. • Able to build, configure and support ServiceNow features, applications and integrations • Able to build and test simple integrations, or can work on more complex integration as part of a wider team • Experience of JavaScript within the ServiceNow platform, knowledge of the Glide API’s. – Working Level • Current ServiceNow platform Certification • Minimum of 2 years’ hand on Development experience on the platform Nice to Haves • Agile Development • Knowledge of Angular, HTML, CSS Work Location DWP Digital Corporate Hubs : 2 St Peters Square, Manchester, Peel Park Blackpool, Quarry House Leeds, Kings Court Sheffield or Benton Park View, Newcastle. Working Arrangments Specialist will work 5 working days per week. The specialist will be expected to attend site 40% of their working time in line with DWP's Hybrid working policy working remotely for the remainder of their time. Days of attendance on site will be as determined by DWP management. The specialist will be required to be online between the hours of 8:00AM - 17:00PM Monday to Friday Security Clearance All suppliers must BPSS cleared and On-Shore Additional T&Cs https://www.gov.uk/guidance/terms-and-conditions-of-digital-marketplace-frameworks No. of Specialists to Evaluate 3 Cultural Fit Criteria • Work well as the lead of a team and keep the team motivated to perform well • Transfer knowledge gained through the team and be willing to share experiences across the wider department. • Be transparent and collaborative when making decisions • Is accountable and takes responsibility for their work • Can work with colleagues with little or no technical knowledge Assessment Method • Reference • Interview Evaluation Weighting Technical competence 70% Cultural fit 5% Price 25% Questions from Suppliers 1. Is there a current incumbent or preferred supplier? No and No 2. Could you please clarify the DWP definition of “Done” "Done" means to the agreed level to meet stakeholder requirements set at the outset of the task.