Intelligent Business Process Management (RFI)

Tender description

The intelligent Business Process Management (iBPM) programme is part of the Automation Centre of Excellence (ACOE) strategy for implementing low code automation technologies that can support continuous, data-driven process improvement. These technologies include: General purpose low code automation platforms – the Microsoft Power Platform and Oracle APEX are in use in Ministry of Defence; Robotic Process Automation (RPA) – Blue Prism is in use in Ministry of Defence; Intelligent Business Process Management (iBPM) – as described in this document. The aim is to implement iBPM platforms coherently. A coherent approach combines a number of different dimensions. These include: Clear rules of the road including standards and policies; The reuse and sharing of components and good practice; The need for a critical mass of Defence staff with key skills to reduce the reliance on contractors and retain corporate knowledge; Support for the federated Foundry delivery model. The purpose of this Request for Information (RFI) is to enable the Authority (Ministry of Defence) to better understand: - How organisations comparable to the Authority have addressed and organised enterprise-scale implementations of iBPM platforms to support the automation of complex processes; - What iBPM technology capabilities are available, how they differ from each other and how many iBPM platforms are required in Defence; - How iBPM technologies and organisations could support the desired outcomes described above.