Framework 1: Real Time Passenger Information System Display Board/Points Equipment and Services

Tender description

This Framework is seeking the provision of Real Time Passenger Information Systems (RTPI) Display Board/Points Equipment and Services. RTPI Display Systems are important in enabling a customer to understand visually through a display screen, the arrival time of bus or other transport services and associated messaging to keep the customer updated and able to make informed decisions about their journey. The RTPI Display Boards/Points capability in terms of connectivity, accuracy, speed and performance are central to how a scheme is perceived and accepted. This Framework is seeking to host a number of RTPI Display Board/Points Suppliers, who are committed to partnership working and the application of RTIG requirements and principles. The Framework will be available for all public sector bodies in the UK, including Local Authorities, Highway Authorities, Combined Authorities, and Regional Transport Authorities in England, Wales, Scotland, and Northern Ireland as well as National Transport Bodies such as Transport for Wales, Transport Scotland, Translink and the Department for Transport. It will also be available for use by any bus/rail/tram operator of the UK. More detail of who the Framework is for is outlined in Section VI. Lot 1: This Framework is seeking the provision of Real Time Passenger Information Systems (RTPI) Display Board/Points Equipment and Services. RTPI Display Systems are important in enabling a customer to understand visually through a display screen, the arrival time of bus or other transport services and associated messaging to keep the customer updated and able to make informed decisions about their journey. The RTPI Display Boards/Points capability in terms of connectivity, accuracy, speed and performance is central to how a scheme is perceived and accepted. There is a recognition that access to Real Time Information (RTI) about journeys is an important pre-requisite for building passengers' confidence in the use of public transport. To date, individual Local Authorities (LAs) in the UK have procured RTI services on an ad hoc basis, using local back offices to process the data. Each LA wanting to implement RTI has had to run a separate procurement for the roadside RTI equipment for their region. Following consultation between LAs, Welsh and Scottish Governments, the DfT and bus operators, agreements are being reached to deliver improved bus data services. The building blocks needed to deliver the improved bus data services have been specified separately, with this procurement focussing on the Display Equipment. This procurement specifies the requirements for the provision, installation and maintenance of new displays and the upgrading and maintenance of existing displays. This procurement aims to deliver a multi supplier framework to provide: • Upgrades to existing displays (where feasible/economical) - Conversions from legacy communication methods to digital connections - Interfaces with Bus Data Display Content Management Systems (BDCMS) • Provision of new Basic Text based displays - For displaying real time bus arrivals and departure information and messages - For use at bus shelters and other defined locations • Provision of new Graphical displays - In addition to real time information, will also provide messages and static and dynamic content (e.g. weather, news, advertising) - For use at transport hubs and other locations with high footfall • Provision of new Low Power Displays - E.g. eInk with Solar panel - for use at more rural locations or locations with limited power availability With the key requirements for this framework including: • Upgrade and maintenance of existing display assets. • Provision of a catalogue of new display types. • The following requirements applicable to both upgraded and new displays: o Depending on the type of display, displays with the ability to present the following information: - Real time bus services; - Schedule time services; - Dynamic advertising; - Static advertising; and, - Scrolling messages. o The ability to deliver audio announcements through accessibility platforms such as REACT. o The ability to display information in multiple languages. o Displays to interface with third party supplied CMS (BDCMS). The Supplier shall work with the BDCMS Provider(s) to add upgraded/ new displays onto the BDCMS. Additional information: Smart Applications Management (SAM) is the trading name of South West Smart Applications Ltd, a Membership owned not-for-profit Company limited by guarantee - reg. no: 7205882. SAM was established to provide a range of support services to its Members to enable them to deliver Smart Mobilities and Integrated Ticketing. Central to this is making access to Service and Goods easier through specialist Transport Frameworks. Formed in 2010, SAM is owned by its Members, which in June 2022 comprised: 67 Unitary, County and Combined Local Transport Authorities throughout the UK, 66 Public Transport Operators, Transport Scotland, Transport for Wales and 8 Associate Members including the Department for Transport. Full details about SAM are available at www.talktosam.co.uk/about-us/ Smart Mobilities are important to all Public Sector Members of SAM, due to the statutory nature of the delivery of Concessionary Travel Schemes, as well as National Standards such as NaPTAN and BODs and Industry Group Standards such as RTIG. All of which contribute to the improvement of data for multi-operator services. In 2017, SAM launched a UK-wide resource for National Governments, Local Government, Combined Authorities, Other Public Sector Bodies, and Transport Operators to have direct access to a full range of ITSO and wider transport mobility services and goods, without having to complete individual, costly and time-consuming procurement exercises. Since Launching in 2016, the Framework has supported over 163 Call-Off Orders to Framework Suppliers. This new National Mobilities Procurement Hub (NMPH) will replace the old SAM Frameworks as they expire, and will expand the range of Services and Goods available to SAM Members. The new Framework is based upon utilising the Crown Commercial Service (CCS) procurement and contract documentation, refined to meet the specific needs of an individual NMPH Framework. All new NMPH competitions will use the OJEU-replacing Find-a-Tender-Service and Contracts Finder portals.