INTERIM PROFESSIONAL STAFF SERVICES FRAMEWORK AGREEMENT: PRODUCT LEAD

Tender description

The Social Security Programme has been established to set up the Social Security Agency and Welfare Benefits Provision for Scotland. A key aspect of this work will be the design of the new service, and the development of processes for the administration of benefits. As a Product Lead, you will work as part of a project team responsible for the development of a product or service, confirming what users need and putting into place the processes and systems required. You will understand the relationship between your specific products and the overall delivery of the new social security agency, and its wider systems and processes. You will communicate credibly with a wide range of internal and external stakeholders whilst creating effective, prioritised product descriptions and delivery plans to meet user needs in a cost effective way. You will also be proactive and be able to work on your own initiative with minimal supervision. You will be comfortable working with stakeholders and delivering competing priorities within agreed timescales.