Closed tender

TfL 95743 Contact Centre Outsourced Services Framework

Details

Topic
Office-support services
Published
27 May 2022
Submission
1 July 2022

Tender description

This is Lot A: Contact Centre Outsourced Service - Lot A - Full Service Contact Centre Full Service to include Call Handling, Correspondence and Card Fulfilment and Technology Lot B: Contact Centre Outsourced Service - Lot B - Contact Handling Contact Centre - Call Handling Lot C: Contact Centre Outsourced Service - Lot C - Fulfilment Contact Centre - Fulfilment (Correspondence and Card Handling) Lot D: Contact Centre Outsourced Services - Lot D - Technology Contact Centre - Technology Lot A: Contact Centre Outsourced Service - Lot A - Full Service Contact Centre Full Service to include Call Handling, Correspondence and Card Fulfilment and Technology Lot B: Contact Centre Outsourced Service - Lot B - Contact Handling Contact Centre - Call Handling Lot C: Contact Centre Outsourced Service - Lot C - Fulfilment Contact Centre - Fulfilment (Correspondence and Card Handling) Lot D: Contact Centre Outsourced Services - Lot D - Technology Contact Centre - Technology

Timeline

  1. Completed: Tender published27 May 2022
    Current notice
  2. Completed: Submission date1 July 2022

About the buyer

Transport for London is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79500000 · Office-support services
  • 79510000 · Telephone-answering services
  • 79512000 · Call centre

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Decision makers

Connect with the people behind this procurement.

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