Closed tender

GB-Watford: Out of Hours Call Handling Services

Details

Buyer: Watford Borough Council
Value: GBP 37,500
Topic: Telephone switchboard services
Published: 24 May 2022
Submission: 24 June 2022
Source: uk:contracts_finder

Tender description

Tenders are to be invited to provide an emergency call handling service to the council outside office hours, and to provide a point of contact for a business continuity incident when the council's contact centre telephony cannot operate for whatever reason. The requirement is to also provide a lone worker monitoring service for Council staff if required. This is an open tender with all documents linked to the advertisement. The requirement is for 2 years with an option to extend for a further 2 years.

Timeline

Completed: Tender published24 May 2022
Current notice
Completed: Submission date24 June 2022

About the buyer

Watford Borough Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

64214200 · Telephone switchboard services
79510000 · Telephone-answering services
79511000 · Telephone operator services
79512000 · Call centre

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@watford-borough-council.gov
Commercial Director	+44 •••• ••••••	••••••••@watford-borough-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@watford-borough-council.gov
Category Lead	+44 •••• ••••••	••••••••@watford-borough-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@watford-borough-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@watford-borough-council.gov