Timetable Scheduling & Booking Software Service

Tender description

The University of South Wales is inviting tenders for the supply, installation and configuration of a replacement timetable scheduling and resource booking solution. The University is seeking a SaaS based service to reduce the burden on IT while supporting the needs of staff and students. Timetabling activity is a highly labour-intensive process that is currently fragmented across multiple systems and administrative teams, and currently demands a high level of manual intervention. It is anticipated that the new system will provide a highly automated scheduling and booking service encompassing venues, all curricula activities, students and staff, with the provision of reporting capabilities, timely notifications, and the ability to effect change quickly and efficiently. The scheduling of all activity is important as well as personal calendar views for staff and students. Lot 1: The University is seeking to replace their largely on-premise timetable scheduling and booking software with a single SaaS offering to reduce the burden on IT and ensure a fit-for-purpose service is implemented. Using a SaaS is expected to deliver the following: Maintenance and operational responsibility remain with the supplier. New feature development and system improvements by the supplier are driven by market and customer requirements. Simple implementation with no or low local installation. Scalability to ensure the service can be utilised across the university. Data security meets industry and regulatory standards and is regularly reviewed and maintained. Access without spatial restriction to allow any-time, anywhere, any-device access. Overall cost efficiency. Easy adoption for all users. Intrinsic data analytics and reporting. Supports business continuity. Environmental benefits through lower carbon footprint of service provision. The University schedules approximately 1,700 teaching activities a year with up to 300 students per session, plus teaching staff for each activity. In addition to this there are many other bookings made for staff, students, and operational needs, as well as public and corporate bookings for both internal and external rooms and spaces