Provision of Payment Acceptance Services

Tender description

Payment Acceptance Services including Face to face and CNP card acquiring, Gateway and APM services. The services include the provision and maintenance of chip and PIN devices and for some Council web payment services such as provision of a ‘front end’ gateway for the customer. The Council has an ongoing requirement for payment acceptance services. These enable acceptance of payment by debit and credit cards, providing the necessary link between the Council (the merchant), card issuing companies (Visa and Mastercard) and the payment cardholder’s bank. The services supports the processing, authorisation and settlement of customer card payments made in person, online or over the phone. The Council requires this service to be provided without interruption, 24/7, 365 days a year as it underpins the collection of income for payment streams such as Council Tax and Non-Domestic Rates.