Consumer Insights Tracker

Tender description

This consumer insights tracker seeks to combine the previous monthly COVID-19 consumer tracker and the weekly CO2 survey into a single ongoing monitoring survey of key consumer issues. The COVID-19 tracker has been extended several times, and although it contains several useful questions for ongoing monitoring, many of the questions have become obsolete or could be reviewed and improved. Likewise, the CO2 survey was designed to meet a specific purpose (CO2 shortage incident), which is now under control. By combining these surveys into a single consumer insights tracker, the FSA can monitor key consumer issues over the winter period (and potentially afterwards). Combining these surveys means that the existing COVID-19 tracker survey and CO2 survey will cease to exist, and the new combined 'consumer insights tracker' will replace them.