RES/IT: The supply of a Cisco Webex Contact Centre and Microsoft Teams Phone Direct Routing and supporting SIP Trunking
Details
- Buyer
- Bristol City Council
- Topic
- Networking, Internet and intranet software package
- Published
- 23 March 2022
- Submission
- 6 May 2022
- Source
- uk:find_a_tender
Tender description
Bristol City Council needs to replace its current end of contract contact centre solution with a solution that enables BCC to expand and modernise its contact channels for citizens. The council also need to transition its traditional telephony set-up to internet based calling by expanding its use of Microsoft Teams. Lot 1: Bristol City Council needs to replace its current end of contract contact centre solution with a solution that enables BCC to expand and modernise its contact channels for citizens. The council also need to transition its traditional telephony set-up to internet based calling by expanding its use of Microsoft Teams. Lot 1: Bristol City Council needs to replace its current end of contract contact centre solution with a solution that enables BCC to expand and modernise its contact channels for citizens. The council also need to transition its traditional telephony set-up to internet based calling by expanding its use of Microsoft Teams.
Timeline
- Completed: Tender published23 March 2022Current notice
- Completed: Submission date6 May 2022
About the buyer
Bristol City Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@bristol-city-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@bristol-city-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@bristol-city-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@bristol-city-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@bristol-city-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@bristol-city-council.gov |
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