Printing Outsourced Services

Tender description

ESB wishes to appoint a service provider to deliver some or all of the following services: - Bill Printing and Ancillary Printing Services - Payroll Printing Service - Contingency Arrangements - Stationery Management - Print Formatting - Transition Arrangements - Destruction and Disposal. Lot 1: ESB currently prints on average 20,000 bills per day. These bills are printed using outsourced partner bill printing capability on print on demand (POD) solution. PAYG Statements are issued to customers every 3 months. The volumes printed are approximately 60,000 three times a year. Payroll: 300 000 payroll/annually ( 3,500 per week and 1,800 forth-nightly and 6,500 per month). Ancillary Printing Services: There are various letters that are required that include New Connection Agreements, Long Term No Access Letters (LTNA), Meter sheets and the volumes for each of these can vary each month. ESB operates in a dynamic, competitive marketplace and wishes to leverage value from available technology and print management capability within the print industry. Due to the nature and scale of changes within the energy market ESB will require from its service provider a range of capabilities for innovative, flexible and fast responses to different technical, commercial and service demands, reflecting best practice in the industry. As stated in the pre-qualification information memorandum available on request from www.etenders.gov.ie using RFT ID 210440.