Hosted Learning Management System

Tender description

<p>The Council currently operates a number of traded services with Schools. All marketing and contract / Service Level Agreements (SLA) administration for Council services traded with Schools are managed by individual services on a predominantly manual basis direct with Schools. The Council wishes to purchase a Hosted Learning Management System to administer these SLAs to provide the Council and individual services with the following identifiable benefits. &bull; An e-Learning platform &bull; A cohesive and consistent approach to the promotion of Council Services to Schools/Academies, with the flexibility to adapt service design to meet changing needs at any point during the year. &bull; Greater clarity for Schools as a result of the standardization of processes, with a &ldquo;one stop shop&rdquo; for all service and communication requirements. &bull; External customers can request service quotations and submit orders for Local Authority services from a single point &bull; A reduction in Council and School administration relating to the processing of SLA&rsquo;s and communication, offering a full audit trail. &bull; Reporting tools readily provide take up and income data and can identify if service teams have answered quote requests/responded to queries, giving managers a performance overview, to inform continual service improvement. &bull; Removes the need to manually issue individual contracts and therefore eliminates the issue of non-return / lost agreements that is prevalent with the current system of administration. &bull; The Council and individual services can quickly identify at any point in time the total income received through the provision of traded services. &bull; A front facing commercial portal enabling the Council to promote, sell and co-ordinate services to Schools in line with the overarching commercialization agenda of the Council.</p> Keywords: Hosted Learning System