Network Infrastructure Strategic Partner

Tender description

Heriot-Watt University Network Infrastructure at both the UK and Malaysia campuses is approaching end of life and requires refresh or replacement. This project provides an opportunity to develop a new global network strategy for all campuses underpinned by modern, flexible and secure network technologies that will enable the delivery of long-term strategic objectives. Current and future networking requirements on the UK and Malaysia campuses shall be reviewed under this project in order to enhance global networks to support an innovative, digitally enabled campus which includes embedding a next-generation, software defined network to support state-of-the-art digital teaching spaces as well as enabling research requirements and aspirations. Lot 1: Heriot-Watt University Network Infrastructure at the UK and Malaysia campuses is approaching end of life and requires either refresh or replacement. A global network strategy requires to be developed for all campuses underpinned by modern, flexible and secure network technologies that will enable the delivery of long-term strategic objectives. Current and future requirements will be reviewed with a view to enhancing our global network to support an innovative, digitally enabled campus, embedding a next generation, software defined network to support state of the art digital teaching spaces as well as enabling research requirements and aspirations. Heriot-Watt University is seeking a partner with sustainable goals that will contribute to Environmental Sustainability Strategic Performance Indicators supporting our pathway to NetZero and enabling our emerging Network strategy 2022-27 which supports the following. Wi-Fi first but flexibility for wired as required Ease of use Flexibility and mobility Connected hybrid working Globally connected learning of staff and students High level of security, segmentation and monitoring Management Information to enable future planning and development Analytics on usage, study and work patterns that can be utilised for other purposes e.g. student engagement Intelligent campus way finding, location based services or information Bridge the gap between traditional campus network and remote working, remote networks A cloud first, Software as a Service (SaaS) strategy Capability to support and monitor Internet of Things (IoT) Heriot-Watt University are seeking a strategic partner to assist in delivering, initially for our Edinburgh and Malaysia campuses, and in keeping with the design principles implemented on our Dubai campus, the following. Develop a clear network strategy for 2022-2027. Review current and future requirements. Procure new equipment and local maintenance arrangements. Appoint a proven strategic network partner to help define, implement and maximise benefits from our network. Provide a clear network design for each campus outlining design principles and resilience. Deploy network enhancements in a phased approach. Ensure colleagues in global teams receive appropriate training and support materials. The partner must provide first class service supporting the networks on the Edinburgh and Malaysia campus with minimal disruption.