Maintenance Operations Management Solution

Tender description

NTL are looking to procure a cloud based intergrated IT system to support the Engineering and Maintenance part of the business in their daily tasks for their maintenance at their Train Care Centers for visualisation of the planned work, briefings, visual planning, managing all maintenance documentation and their updated workflow processes, providing the MSG3 approach for maintenance, and keeping a depot log for all maintenance tasks. Lot 1: Northern Trains Ltd. (NTL) operate mainline commuter rail services in the North of England on behalf of the UK Government.Services are operated from multiple main and subsidiary depots where NTL carry out all train maintenance activities across multiple fleets ranging from Units in excess of 30 years old to brand new modern fleets introduced over the course of the preceding 2 years.NTL are launching an ambitious program to modernise all aspects of fleet maintenance including the end to end management of Units whilst on depot, from the moment they arrive to the moment they depart.The primary workstreams for NTL are:• Asset Management• Depot Operations Management• RCM (Remote Condition Monitoring)• CBM (Condition Based Maintenance)• Engineering Systems Integrations• Engineering Process Review• Document ManagementThe Maintenance Operations Management Solution (MOMS) tender will provide Northern Trains Ltd with a service provider capable of providing a SaaS solution to support Northern Engineering in the three key functions below:• Implementing and then improving our Vehicle Maintenance Instructions using the MSG-3 methodology. • Managing all Engineering documents and the related content, for example technical drawings and maintenance instructions. This should also include the ability to create workflows to automate the management of content• Providing a visualisation of our Train Care Centers including vehicle locations and work status on the vehicles and additional operational information.The purpose of the Maintenance Operations Management (MOM) tool is to centralise a number of routine functions required for the management of resources and trains while on depot and to integrate with other systems to centralise the visualisation of data such as train location, work progress, etc. By managing the daily maintenance tasks in our TCCs, improving our maintenance instructions based on the MSG3 approach and modernising engineering document management processes we would be able to align to our engineering strategic vision using the integrated operations management system going forward• Fleet Visualization – Location, Status and Work per train• Staff Briefings• Depot Log• Visual Planning (*Option, dependent upon NTL Asset Management functionality)In addition, by managing the daily maintenance tasks in our TCCs, improving our maintenance instructions based on the MSG3 approach and modernising engineering document management processes we would be able to align to our engineering strategic vision using the integrated operations management system going forward, we expect that this software system would be; A cost effective, market leading, integrated depot operations management service, that will: • Support our maintenance team at the TCC to organise the daily maintenance done in all of our four main TCCs and additional outstations • Provide visual information on maintenance status in our Train Care Centres, overlaid on a Train Care Centre schematic • This real-time overview on maintenance status for our colleagues across the business should be based on data in our asset management system• Enterprise-grade solution, meeting relevant cyber security, accuracy, performance and availability targets• Ability to seamlessly integrate with other systems as for example our asset management system, BI system (Alteryx, Tableau)• 4-year contract to match business plan horizons and give flexibility for industry reform, (with options to extend by a further 2 years)Project Aims The Key Aims of this project are:• Provide a real-time overview on status of work at our four main maintenance TCCs and various outstations• Connect seamlessly to our future Asset management system to receive maintenance status • Provide a software system to support managing the day-to-day planning at depots (eg maintaining records of train movements around the depot)• Visualise the yard plan and the current trains on maintenance in each of the