Digital Platform Procurement
Details
- Supplier(s)
- Netcall Technology Limited
- Value
- GBP 40,000
- Topic
- Software package and information systems
- Published
- 7 January 2022
- Source
- uk:find_a_tender
Tender description
The Councils are looking for a single primary Supplier, with capability to provide, configure and implement a full featured specialist Omni-Channel Digital Platform SaaS solution. In addition to workflow and case management functionality, the platform must provide integrations to back office applications, means of rapid development of processes using non-ICT staff and ability to share/utilise pre-built components/processes, within a free of charge-shared space. A SaaS/Cloud-based solution is essential. Lot 1: Lot 1 - Lot 1 – Omni-Channel Digital platform, including application sharing facility, with integral CRM features Lot 1 – Omni-Channel Digital platform, including application sharing facility, with integral CRM features Lot 2: Lot 2 – Omni-Channel Digital platform, including application sharing facility, with integral CRM features Lot 2 – Omni-Channel Digital platform, including application sharing facility, with integral CRM features
Timeline
- Completed: Award date6 January 2022
- Completed: Award published7 January 2022Current notice
About the buyer
Cheltenham Borough Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 48000000 · Software package and information systems
- 48100000 · Industry specific software package
- 48218000 · License management software package
- 48219000 · Miscellaneous networking software package
- 72222300 · Information technology services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@cheltenham-borough-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@cheltenham-borough-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@cheltenham-borough-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@cheltenham-borough-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@cheltenham-borough-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@cheltenham-borough-council.gov |
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