Digital Platform
Details
- Value
- GBP 400,000
- Topic
- Software package and information systems
- Published
- 16 February 2021
- Submission
- 23 March 2021
- Source
- uk:find_a_tender
Tender description
Digital Platform Procurement Lot 1: The Council is planning to deliver significant improvements to its services for Council employees and the communities it serves. It will achieve this by implementing a cloud-based Digital Platform for online services. The Council also plans to adopt an on-going Platform support model that enables it to make niche changes to the Platform, so it is not entirely reliant on the Supplier. In terms of Platform functionality, at a minimum, it must be able to offer: • A customer’s account • A strong CRM capability including single view of customer • Case management, workflow and back office integration • Channel shift to increase self-service.
Timeline
- Completed: Tender published16 February 2021Current notice
- Completed: Submission date23 March 2021
About the buyer
Stroud District Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 48000000 · Software package and information systems
- 72260000 · Software-related services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@stroud-district-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@stroud-district-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@stroud-district-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@stroud-district-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@stroud-district-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@stroud-district-council.gov |
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