Closed tender

Digital Platform

Details

Value
GBP 400,000
Topic
Software package and information systems
Published
16 February 2021
Submission
23 March 2021

Tender description

Digital Platform Procurement Lot 1: The Council is planning to deliver significant improvements to its services for Council employees and the communities it serves. It will achieve this by implementing a cloud-based Digital Platform for online services. The Council also plans to adopt an on-going Platform support model that enables it to make niche changes to the Platform, so it is not entirely reliant on the Supplier. In terms of Platform functionality, at a minimum, it must be able to offer: • A customer’s account • A strong CRM capability including single view of customer • Case management, workflow and back office integration • Channel shift to increase self-service.

Timeline

  1. Completed: Tender published16 February 2021
    Current notice
  2. Completed: Submission date23 March 2021

About the buyer

Stroud District Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 48000000 · Software package and information systems
  • 72260000 · Software-related services

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Decision makers

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Contact nameJob titlePhone numberWork email
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Contracts Manager+44 •••• ••••••

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