Award of Library Management System

Tender description

Clackmannanshire Council wish to procure a cloud based library management service, and services to migrate data from their existing solution, KOHA. The new system should be deployed and staff trained to use the system to support library functions by 1st April 2021. The data migration process incorporates extracting information from PTFS KOHA for user accounts, roles, accounts, books, stock, library information about our customers into the new system and any other data required that enables the new system to support the business processes provided by the new system. The replacement system should be cloud based, supported remotely by the supplier which will lead to a rapid release of software enhancements that the supplier will manage for us. We plan to offer this opportunity for 36 months, allowing suppliers to bid to provide a library management system until the end of March 2024. Clackmannanshire Council requires a library management system which includes the following functions: Customer self service - enabling access about their library activity, including loan history and ability to create and amend reservations. An interface to the self-service kiosk (We currently use a system from 2CQR and is linked to the LMS with SIP2 communication protocol) User interfaces that meet, ideally exceeding the requirements of the Equality Act 2010. Access to the migrated KOHA data for use by customers and staff Integration with the ebook service providers including BorrowBox Book Suppliers. A structured file (CSV) of electronic order requests. This file is expected to be picked up by the Corporate Finance System System, Technology One. (Integration with Technology One is not within the scope of this opportunity.) Reporting functions enabling the service to respond to a wide range of library topics including Freedom of Information requests. In addition, we require more accurate statistical analysis is required for CIPFA. This opportunity will be offered up to 31st March 2024 The initial period shall run to 31st March 2022 where all data migration, training and first statistics are tested from the system and if the system continues to deliver the benefits we seek, we intend to renew to 31st March 2024. At this stage we plan to offer this opportunity again to the wider market.