Assisted Services hub
Details
- Buyer
- capitalEsourcing
- Published
- 12 February 2021
- Source
- uk:bravosolution
Tender description
WCC intends to award a contract for the provision of a range of customer services and associated technology in 2021. It is envisaged that the requirements will comprise the delivery of customer services with a multi-channel approach that optimises the customer’s ability to self-serve. The Council is using some core technologies and already has multiple projects in train at various stages of development. We would prefer the service provider to work in partnership with the Council using these core technologies set out in the ‘Technology’ section below to deliver the service.
Timeline
- Completed: Award published12 February 2021Current notice
- Completed: Award date4 May 2022
About the buyer
capitalEsourcing is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@capitalesourcing.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@capitalesourcing.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@capitalesourcing.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@capitalesourcing.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@capitalesourcing.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@capitalesourcing.gov |
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