Y20031 - Supply of Multi-Functional Devices and Digital Solutions

Tender description

KCS Procurement Services, acting for and on behalf of Kent County Council (KCC) Central Buying Consortium (CBC) and the Commercial Service Group (CSG), a Procurement Buying Organisation (PBO), wish to create a national, user friendly, time and cost effective Framework Agreement for the supply of Multi-Functional Devices and Digital Solutions. The Framework Agreement covers the provision and installation of a full range of MultiFunctional Devices, Digital Solutions and Digital Transformation. The Framework Agreement will be split into two (2) individual LOTs. These are: LOT 1 – Leased and Purchased Multi-Functional Devices and Digital Solutions LOT 2 – Digital Transformation and Associated Services Lot 1: Leased and Purchased Multi-Functional Devices and Digital Solutions LOT 1 covers the provision of multi-functional Devices and digital solutions, to include both A4 and A4/A3 networked and standalone multi-functional Devices, printers, high volume print room Devices and wide format printers, all with the option of CPC maintenance. Equipment in this LOT may be procured as a direct purchase or via a Lease agreement. In addition to the standard Manufacturer’s warranty, maintenance options must be available for all products. Digital Solutions requirements can include, but will not be limited to, a range of Equipment, Software and Services (including on-going maintenance, support and managed print) to help control, manage and measure the effectiveness of the print environment. This can include output surveys to establish existing output trends and costs, print job accounting, Device management, departmental chargeback, confidential printing, job routing based on most efficient use of Devices, scanning with optical character recognition, greater efficiencies through the reduction of waste and uncollected jobs, rules-based printing. Product Range Product ranges must include provision for the following minimum requirements: • Desktop and floor standing printers • Wide format printers • Multi-functional Devices • High volume Equipment • Mono, colour, A4 and A3 technology with a range of speeds • Various finishing options • Standard network interfaces for print/copy/scan/fax versions (to include java cards as standard) • Management information Software/user control enabling software Lot 2: Digital Transformation and Associated Services Digital transformation is the process of using digital technologies to create new, or modify existing, business processes, culture, and Customer experiences to meet changing Customer needs and requirements. We are seeking Suppliers who, in complement to their offering of multi-functional Devices, can provide digital transformation services to enable Customers to transform and improve operating processes by way of multiple solutions with the Supplier of their choice. Individual opportunities will need to be tailored to meet the Customer’s requirement to improve efficiency, provide an agile and reliable solution that will transform and meet their business objectives. This LOT supports both the Supplier and Customer/Member Authority in identifying and developing strategic relationships, that will provide benefits through the ability to have a single lead Supplier relationship. List of Potential Requirements Indicative requirements include, but are not limited to, the following: • Audio visual solutions • Communication systems • Cloud storage • Document storage, distribution and management • Facilities solutions • High volume print Devices • Hosted services • Hybrid mail • ICT hardware • ICT systems management, support and solutions • Mail management solutions • Multi-functional Devices • Network services • Outsourced print solutions • Print management, consultancy and audit • Scanning and archiving solutions • Software solutions • Wide format Devices Associated services may extend beyond the scope of the Goods/Services purchased and may include, but not be limited to; • End user support • Service desk • Installation • Project management • Training • Asset management • Consultancy Lot 1: Leased and Purchased Multi-Functional Devices and Digital Solutions LOT 1 covers the provision of multi-functional Devices and digital solutions, to include both A4 and A4/A3 networked and standalone multi-functional Devices, printers, high volume print room Devices and wide format printers, all with the option of CPC maintenance. Equipment in this LOT may be procured as a direct purchase or via a Lease agreement. In addition to the standard Manufacturer’s warranty, maintenance options must be available for all products. Digital Solutions requirements can include, but will not be limited to, a range of Equipment, Software and Services (including on-going maintenance, support and managed print) to help control, manage and measure the effectiveness of the print environment. This can include output surveys to establish existing output trends and costs, print job accounting, Device management, departmental chargeback, confidential printing, job routing based on most efficient use of Devices, scanning with optical character recognition, greater efficiencies through the reduction of waste and uncollected jobs, rules-based printing. Product Range Product ranges must include provision for the following minimum requirements: • Desktop and floor standing printers • Wide format printers • Multi-functional Devices • High volume Equipment • Mono, colour, A4 and A3 technology with a range of speeds • Various finishing options • Standard network interfaces for print/copy/scan/fax versions (to include java cards as standard) • Management information Software/user control enabling software Lot 2: Digital Transformation and Associated Services Digital transformation is the process of using digital technologies to create new, or modify existing, business processes, culture, and Customer experiences to meet changing Customer needs and requirements. We are seeking Suppliers who, in complement to their offering of multi-functional Devices, can provide digital transformation services to enable Customers to transform and improve operating processes by way of multiple solutions with the Supplier of their choice. Individual opportunities will need to be tailored to meet the Customer’s requirement to improve efficiency, provide an agile and reliable solution that will transform and meet their business objectives. This LOT supports both the Supplier and Customer/Member Authority in identifying and developing strategic relationships, that will provide benefits through the ability to have a single lead Supplier relationship. List of Potential Requirements Indicative requirements include, but are not limited to, the following: • Audio visual solutions • Communication systems • Cloud storage • Document storage, distribution and management • Facilities solutions • High volume print Devices • Hosted services • Hybrid mail • ICT hardware • ICT systems management, support and solutions • Mail management solutions • Multi-functional Devices • Network services • Outsourced print solutions • Print management, consultancy and audit • Scanning and archiving solutions • Software solutions • Wide format Devices Associated services may extend beyond the scope of the Goods/Services purchased and may include, but not be limited to; • End user support • Service desk • Installation • Project management • Training • Asset management • Consultancy