Awarded contract

ITSM Service Desk Solution 2021

Details

Buyer
Crown Office and Procurator Fiscal Service
Supplier(s)
Freshworks Inc.
Value
GBP 185,195
Topic
Software package and information systems
Published
13 December 2021
Source
uk:public_contracts_scotland

Tender description

This is an award notice for a call-off from the Crown Commercial Services G-Cloud 12 Framework. It is to renew the cloud-based, self service IT Service Management Service Desk Solution with Chatbot. This is a contract award notice for a call-off from the Crown Commercial Services G-Cloud 12 framework for the renewal of the COPFS cloud-based IT Service Management Service Desk Solution with Chatbot and self-service portal.

Timeline

  1. Award date4 November 2021
  2. Award published13 December 2021
    Current notice

About the buyer

Crown Office and Procurator Fiscal Service is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 48000000 · Software package and information systems
  • 72222300 · Information technology services

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Decision makers

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