TC987 - Provision and Implementation of a Legal Case management System

Tender description

Manchester City Council shared legal services requires a fully integrated legal case management SaaS solution to effectively manage legal case work from inception through to completion. As a minimum the system must include case management, workflow & notification, time recording, billing, document management, electronic court bundling, support and maintenance and reporting and required staff training for the operation of the system. The entire system must be delivered through a web browser, be compatible with the latest and most commonly used browsers and be accessible on a number of different form factors. In addition, the system must be able to integrate with the following Office 365 applications: Outlook, OneDrive, Teams, Word, Excel, Powerpoint, Sharepoint. The initial contract term will be 6 years (including for the implementation period) with option to extend for further period(s) of up to 4 years thereafter. Further details are set out in the Council’s procurement documents Lot 1: Further details are set out in the procurement documents. Additional information: The Council is using the e-business portal known as the Chest. Applicants will need to register their details at the following link www.the-chest.org.uk. Applicants will need to electronically submit their completed tender documents, including online questionnaire, via the on-line portal by 11am on Friday 19 March 2021 as referred to in IV.2.2.