SC21060 - Contract for Managed Service to conduct Care Act reviews for 650 people

Tender description

It has been a challenge for all local authorities nationally, to complete the number of annual reviews required and to keep pace with a programme of reviews, at a time when the volume and acuity of need among those from within the community and at point of discharge from hospital, has been exacerbated by COVID infection. Kent County Council Adult Social Care has determined that it will meet this challenge to its statutory duties, by allocating contracts to external agencies to undertake a specified quantity of review activity on its behalf. This work is to be delivered to a standard which is Care Act compliant, and which aligns with the Council’s ambition to support people to maximise their independence in their own homes through an approach which builds on their strengths and which identifies and makes best use of the offer of community support which is available in their locality or which may be commissioned to increase such support in future (i.e. strength based and asset based approaches and practice). Lot 1: We are looking for high quality providers to deliver this work who need to be able to demonstrate successful delivery for other local authorities. We are looking for a hybrid of staff – remote working and an element within Kent to support face to face visits when required. Our ambition is to procure contracts with two providers, with a total of no more than 650 cases at this stage. The cohort will be identified at the point the contracts are let. The successful Providers will be expected to have the resources available to deliver this requirement by 21st December 2021.