Provision of Occupational Health Services to the London Ambulance Service

Tender description

The London Ambulance Service (LAS) requires the provision of occupational health, employee assistance programmes and physiotherapy/MSK for use by the Trust's staff across London.<br/><br/>The tender will be conducted as a "Light Touch" procedure in accordance with Regulation 74 in Section 7 of the Public Contract Regulations 2015<br/><br/>LAS staff deliver high standards of care in often pressurised and uncontrolled environments and the preferred solution will offer a versatile approach. Providers must demonstrate an understanding of the dynamics of a blue light service and the pan-London reach of the LAS.<br/><br/>The services within the scope of this agreement have been divided into three lots.<br/><br/>Lot 1 Core Occupational Health, Fully Managed Service<br/><br/>Lot 2 Physiotherapy and Musculoskeletal (MSK) Service<br/><br/>Lot 3 Employee Assistance Programme: Psychological and Counselling Services Lot 1: Lot 1 Core Occupational Health, Fully Managed Service The provision of a fully managed service, for occupational health services for all of LAS's personnel across London and outlying areas including those working remotely, travelling or postings.<br/><br/>The Service shall enable The Trust to address particular health and attendance issues, meet their statutory obligations with regards to health surveillance, identify the preventative measures that can be taken to minimise the overall risk of sickness absence and to improve employee health and wellbeing in the workplace.<br/><br/>The Supplier shall provide the core requirements which shall include but not be limited to:<br/><br/>• Telephone Support Services; <br/>• Online Portal;<br/>• Referrals from the Trust;<br/>• Attendance Management Advice and Assessments;<br/>• Attendance Management Reports;<br/>• Case Conferences;<br/>• Ill Health Retirement;<br/>• Pre-Appointment & Pre-Enrolment Checks; and<br/>• Surveillance Services.<br/>• Fitness for Task and Safety Critical Work Services:(Hearing Tests; and<br/> Baseline Hearing Tests)<br/>• Immunisations, Vaccinations, Inoculations, Medications & Blood Tests;<br/>• Health Screening Services;<br/>• Publicity and Promotion<br/>• Service implementation and<br/>• An option to utilise a clinically lead absence management reporting and assessment service with access and uptake to this agreed with the Trust. <br/><br/>Service Availability: The Suppler shall ensure that all Services, including the necessary Supplier Personnel, be available as a minimum, fifty two (52) weeks a year, Monday to Friday between the hours of 08:00 hours to 18:00 hours, excluding Public and Bank Holidays. <br/><br/>The awarded Supplier will need to provide out of hours services for specified services i.e. after 18.00 and/or before 08.00 weekdays and weekends. These will be agreed at contract outset<br/><br/>The tender will be conducted as a "Light Touch" procedure in accordance with Regulation 74 in Section 7 of the Public Contract Regulations 2015 Lot 2: Lot 2 Physiotherapy and Musculoskeletal (MSK) Service The provision of Physiotherapy and Musculoskeletal (MSK) Services.<br/><br/>To provide advice and guidance to the Trust, in regard to staff experiencing musculoskeletal symptoms or undergoing medical treatment which could impact on their ability to perform their required duties or pose a significant risk to themselves or others.<br/><br/>Support the Trust and comply with relevant health and safety legislation and internal policies and procedures<br/><br/>Additional Services: Work Hardening Programmes (MSK); Non clinical sessions; Case conferences/Multidisciplinary team meetings: Fitness for task risk assessment; Risk assessments; Health Promotions.<br/><br/>The tender will be conducted as a "Light Touch" procedure in accordance with Regulation 74 in Section 7 of the Public Contract Regulations 2015 Lot 3: Lot 3 Employee Assistance Programme: Psychological and Counselling Services The provision EAP Psychological and Counselling Services <br/><br/>This contract is for the provision of Counselling, Psychotherapy and EAP services. The Service shall enable the Trust to address particular health issues, meet their statutory obligations, identify the preventative measures that can be taken to minimise the overall risk of sickness absence and to improve employee health and wellbeing in the workplace.<br/><br/>The Supplier shall provide the EAP and Psychotherapy/Counselling requirements which shall include but not be limited to:<br/><br/>• Telephone Support Services; <br/>• Online Portal;<br/>• Referrals from the Trust;<br/>• Case Conferences;<br/>• Publicity and Promotion<br/>• Service implementation<br/><br/>The tender will be conducted as a "Light Touch" procedure in accordance with Regulation 74 in Section 7 of the Public Contract Regulations 2015