Library Management System

Tender description

Hartlepool Borough Council invite tenders from appropriately qualified and experienced organisations with the capacity to provide a proven tried and tested off the shelf- system for their Library Management System. Bidders must have an off-the-shelf Library Management System which meets the Mandatory requirements of this tender and has been tried, tested and been fully operational for at least 12 months by at least 1 organisation apart from itself. Proposed solutions must have a minimum user base of preferably 3 local authorities or colleges of Further Education. Lot 1: The Library Management System (LMS) is a core part of the administration of the public library service and the aim of this tender is to secure a solution that can work across multiple library sites to: 1. Securely store details of all stock held by Hartlepool Borough Council Libraries. 2. Securely store details of all public library borrowers. 3. Provide a searchable library catalogue for the public and library staff to locate and reserve items. 4. Provide direct access to online resources such as e-books and e-audio books from the online catalogue. 5. Record all transactions including items issued, returned and reserved. 6. Provide full circulation control functionality including Inter Library Loans. 7. Allow stock to be issued and returned via existing RFID self-service technology or future alternative. 8. Incorporate full EDI capable ordering and invoicing acquisitions functionality. 9. Incorporate Cataloguing and Indexing Modules. 10. Incorporate Housebound and Mobile Services Modules. 11. Provide detailed Management information and reporting tools including standard reports and ability to link to tools that provide detailed Management Information, including, but not limited to MS Power BI. 12. Supplier to provide support and maintenance to include response and resolution within a specified timescale and in accordance with an agreed Service Level Agreement. 13. Supplier to provide training for library staff. 14. System to be cloud based and work on Microsoft Windows 10 and subsequent versions devices running Microsoft Edge and Google Chrome browsers. 15. System to be able to integrate with existing council and library systems including (but not limited to): i. Integra Financial Management System ii. BDS metadata import iii. NetLoans computer booking and print management systems iv. Bibliotheca self-service RFID via SIP2 or web services. v. Bolinda BorrowBox ebook and e-audio service (or alternative if required). vi. Firmstep 16. There will also be a requirement to migrate existing data from the current 'Capita Alto' LMS in to the new LMS. Full details are provided in the Specification and other Tender documents available via the ProContract e-tendering portal https://procontract.due-north.com