Closed tender

WHC - Call Monitoring and Out of Hours Call Centre

Details

Buyer: Welwyn Hatfield Borough Council
Value: GBP 800,000
Topic: Call centre
Published: 3 December 2021
Submission: 14 January 2022
Source: uk:contracts_finder

Tender description

Welwyn Hatfield Borough Council invites Tenders for the provision of a Call Monitoring and Out of Hours Call Centre. The Services comprise of 24 Call Centre Operation to support the Lifeline Service available to tenants of the borough and an out of hours call centre (evenings, weekends and bank holidays) to support other Council services. Additional information: Is a Recurrent Procurement Type? : No

Timeline

Completed: Tender published3 December 2021
Current notice
Completed: Submission date14 January 2022

About the buyer

Welwyn Hatfield Borough Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

79512000 · Call centre
85311100 · Welfare services for the elderly

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@welwyn-hatfield-borough-council.gov
Commercial Director	+44 •••• ••••••	••••••••@welwyn-hatfield-borough-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@welwyn-hatfield-borough-council.gov
Category Lead	+44 •••• ••••••	••••••••@welwyn-hatfield-borough-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@welwyn-hatfield-borough-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@welwyn-hatfield-borough-council.gov