Dental eReferral Management System

Tender description

The aim of the Dental E-Referral Management System ("DRMS") is to manage the appropriate clinical demand and allocation of referrals to specialist dental services across NHS Wales via a web based national platform. The average referral activity for Wales is approximately 60,000 referrals per year. This is for all specialties and is the expected volume to be managed by a Dental E-Referral Management Service provider. DRMS will serve to provide 3 main functions: - To provide an outward-facing service with a central hub to receive and process referrals - Work with locally identified clinical triage’s to process dental referrals for all dental specialties, ensuring referrals are received by the most appropriate clinical services across Wales - To maintain a comprehensive and robust referral data set that will be analysed and presented in regular reports. This will provide intelligence about quality assurance, clinical referral behaviors and clinical pathway outcomes. Lot 1: The Authority envisages that a procurement will be undertaken for this requirement via the open procedure. It is anticipated that the Authority will procure a system that is already working in a similar healthcare environment. A formal advert will be placed during January 2022 for suppliers to respond to. Further information about the process and the requirements of NHS Wales will be given on a Supplier Open Day. Additional information: Potential Bidders are invited to a virtual 'Supplier Open Day' on Tuesday 18th January 2022. If you are interested in attending the event please email katharine.fletcher@wales.nhs.uk by Tuesday 11th January 2022. Suppliers will also be able to request to book a 30 minute slot to demonstrate their solutions or ask questions of the panel which will be allocated on a first come first served basis.