Single Party Framework for Provision of Infrastructure, Cloud Supply and Support Services

Tender description

An Post is seeking to enter into a new Single Party Framework Agreement for the provision of Infrastructure and Cloud Supply and Support Services, with one supplier for Lot 1: Supply of Infrastructure Hardware, Software, Services and Support, and Lot 2: Provision of an Enterprise Monitoring Solution for a period of 3 years with the option to extend for up to a further 2 years. Lot 1 – Supply of Infrastructure Hardware, Software, Services and Support A. Managed Service for: • Cloud and on premise backup • Cloud (IaaS) and on premise infrastructure patching • Maintenance of monitoring and alerting 24X7 • Option for security logging and event management 24x7 B. Supply of: • Enterprise hardware, including SANs, FC switches & servers, and related software • Software solutions, including cloud-based options • Enterprise backup solution (SaaS or on premise) for all local and cloud data • Enterprise Patching Solution (SAAS) for all enterprise backend services • Enterprise Asset Management Solution (SAAS) that will integrate with with Intunes, AD, AAD & ITSM toolset • Integration/migration of current systems with managed services solutions C. Support for new and existing enterprise hardware and related software • Storage Area Networks • Fibre channel switches • Servers D. Support of Virtualisation Solution • Supply of licensing for Vmware environments • Provision of Vmware support services Lot 2 – Provision of an Enterprise Monitoring Solution An Post require the following deliverables: A Solution to provide early detection and, where possible, resolution of real and potential problems and enable IT administrators to pre-emptively resolve problems and prevent major systems failure or application outages across all enterprise artefacts (excluding desktop services).