Income Recovery Assistant

Tender description

Income Recovery Assistant Rate of Pay: £10.83 per hour (PAYE) Hours: 37 Monday to Friday Location: Working from Home Start Date: ASAP, for 12 weeks Contract type: Agency Job Description and Personnel Specification are attached, which also provides more information above the role. Brief description: The Service is responsible for the managing, monitoring and recovering arrears of rent and court costs from current and former tenants. You will be a key player in ensuring timely action is taken to manage the universal credit landlord's portal and in applying for managed payments/third party deductions. We are looking for applicant who can demonstrate the following: • One years' experience of working in a busy & challenging office environment • Excellent customer service skills • Highly organised and understand the importance of attention to detail • Ability to use own initiative and to work as part of a team • Experience of working with a number of different ICT packages • Numeracy & Literacy level 2 or equivalent • Knowledge of universal credit would be an advantage Please can the agencies send over a CV, 2x up to date references and a copy of Terms and Conditions. You will also need to include your agency on cost details to each submission. Stated rates must be inclusive of all known costs. Please note this advert is also out with our Master Vendor This role falls inside of IR35 You will receive further information regarding invoice terms if your candidate is appointed to this role. Invoices must be sent electronically on a weekly basis to templink_1@sandwell.gov.uk along with your workers authorised timesheet supplied by your agency. Payments are then released 14 days from the date of the invoice. The Council will be using the In-tend e-Tendering System for this Procurement opportunity, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the related documents. To submit your documents, you will be required to opt in. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the `Guidance for Suppliers` section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further assistance in respect of the system, please contact the In-tend support team on 0844 272 8810. Closing Date: Wednesday 10 November 2021 at 5.00pm Additional information: The Council will be using the In-tend e-Tendering System for this Procurement opportunity, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the related documents. To submit your documents, you will be required to opt in. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the `Guidance for Suppliers` section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further assistance in respect of the system, please contact the In-tend support team on 0844 272 8810. Is a Recurrent Procurement Type? : No