Customer Insight Consultant
Details
- Supplier(s)
- GLOBAL RESOURCING LTD
- Value
- GBP 41,500
- Duration
- 3 months
- Topic
- Supply services of personnel including temporary staff
- Published
- 2 November 2021
- Source
- uk:contracts_finder
Tender description
It is recommended that ahead of the permanent appointment of a customer insight manager to UKSR,an experienced customer insight consultant defines the scope and the requirement for the role to optimise the customer experience throughout the customer journey,over approximately three months with an identified budget allocation of £50,000.00 DAC Approval Reference Number: CP1710 Customer Insight Consultancy for UKSR -approved on the basis that the business is actually recruiting the full time customer insight manager at the moment. The form does not make that clear. There is no point in hiring an expensive consultant if there is no one to hand over the lessons learnt to. If that recruitment is not underway then approval is not given until it is started.Recruitment commenced on 28th September 2021.
Timeline
- Completed: Award date28 September 2021
- Completed: Award published2 November 2021Current notice
- Completed: Contract expiry date11 January 2022
About the buyer
Maritime and Coastguard Agency is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79620000 · Supply services of personnel including temporary staff
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@maritime-and-coastguard-agency.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@maritime-and-coastguard-agency.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@maritime-and-coastguard-agency.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@maritime-and-coastguard-agency.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@maritime-and-coastguard-agency.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@maritime-and-coastguard-agency.gov |
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