Expired contract

Customer Insight Consultant

Details

Value
GBP 41,500
Duration
3 months
Topic
Supply services of personnel including temporary staff
Published
2 November 2021

Tender description

It is recommended that ahead of the permanent appointment of a customer insight manager to UKSR,an experienced customer insight consultant defines the scope and the requirement for the role to optimise the customer experience throughout the customer journey,over approximately three months with an identified budget allocation of £50,000.00 DAC Approval Reference Number: CP1710 Customer Insight Consultancy for UKSR -approved on the basis that the business is actually recruiting the full time customer insight manager at the moment. The form does not make that clear. There is no point in hiring an expensive consultant if there is no one to hand over the lessons learnt to. If that recruitment is not underway then approval is not given until it is started.Recruitment commenced on 28th September 2021.

Timeline

  1. Completed: Award date28 September 2021
  2. Completed: Award published2 November 2021
    Current notice
  3. Completed: Contract expiry date11 January 2022

About the buyer

Maritime and Coastguard Agency is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79620000 · Supply services of personnel including temporary staff

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