Expired contract

Research to Support the Development of HMRC's Digital Services for Agents

Details

Value
GBP 120,000
Duration
3 years
Topic
Research and development services and related consultancy services
Published
25 October 2021

Tender description

HMRC requires research from a research supplier to understand the different types of tax agent business models and how they interact with our digital services. This will be comprised of two possible stages: an initial exploratory phase which will deliver qualitative depth interviews (telephone or online) with agents to explore their experiences, attitudes and behaviours relating to HMRC digital services and tax software platforms; followed by an optional quantitative survey to quantify the insights generated from the exploratory phase in order to apply them to the wider agent population

Timeline

  1. Completed: Award date29 September 2021
  2. Completed: Award published25 October 2021
    Current notice
  3. Completed: Contract expiry date29 March 2024

About the buyer

HM Revenue & Customs (HMRC) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 73000000 · Research and development services and related consultancy services

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