Re Procurement of Legal & Democratic Services Case Management System CH212296

Tender description

Ealing Council (‘the Council’) is a principal Council and a corporate body established by the Local Government Act 1972. Legal and Democratic Services consists of a team of lawyers, support staff and other officers within the Council responsible for providing a range of internal services including legal advice and support to the Council with regards to all its functions. Legal and Democratic services consist of more than 50 but less than 75 staff and who will be day to day users of the case management system. As a department within the Council we are bound by the Council policies and procedures set out in Part G and which the case management system will be required to meet. Lot 1: Ealing Council (‘the Council’) is a principal Council and a corporate body established by the Local Government Act 1972. Legal and Democratic Services consists of a team of lawyers, support staff and other officers within the Council responsible for providing a range of internal services including legal advice and support to the Council with regards to all its functions. Legal and Democratic services consist of more than 50 but less than 75 staff and who will be day to day users of the case management system. As a department within the Council we are bound by the Council policies and procedures set out in Part G and which the case management system will be required to meet. The contract is for the mobilisation and ongoing delivery of a comprehensive legal and democratic services case management system (‘the case management system’) inclusive of document bundling capabilities. The case management system is intended to provide an end to end workflow system to enable a LEXCEL accredited legal services to work efficiently in providing legal services to the Council. The case management system will be a tool within which fee earners are able to time record to support a recharge billing system for the Council. The case management system shall provide a range of reporting tools to facilitate data analysis of service productivity as well as financial information for auditing purposes. The functional and technical specification required is set out in the tender specification contained within the tender pack. Contract Term is for the duration of 5 years. Additional information: This tender is via Ealing Councils e-procurement system (ProContract). All of the information and documentation relating to this tender will be stored online in ProContract. All expressions of interest/requests for information/tender submissions are to be made via ProContract. To do this you will need to register at the web address below and then express an interest in this opportunity. https://londontenders.org.