Request for Information Beyond 360

Tender description

The College provides an online platform called the Beyond 360° feedback system that provides the Police Service with an effective, efficient way to support staff development. 360° feedback is a multi-source, multi-level indication of how the individual is perceived by the people they work with. Beyond 360° enables an individual to receive feedback from multiple people at multiple levels in a secure and efficient way. It helps to identify areas of strength and areas for development, from an individual level to an organisational level. It offers a wide range of functions that help users to increase their self-awareness and support their ongoing development. We are seeking to replace the current platform with a more modern solution that provides greater flexibility and a better user experience going forward. We have a couple options: either build on what we currently have using our in-house development team or look to procure a Commercial off the Shelf (COTS) solution. This RFI exercise is seeking to establish what COTS solutions are available in the market and whether they would meet our requirements. Any COTS solution must ensure that our customer base can access the system on any medium including mobiles and tablets. The requirement for these changes are driven by customer feedback and a need to significantly improve the now outdated design of the current system. The new platform will need to ensure the system aligns to the new College branding so that it is more in-keeping with other College systems like the College website and College Learn platform. The College is committed to transforming its digital offering to support Policing. The platform will also need to meet necessary accessibility and security requirements. The platform will be used to continue to deliver feedback assessments to policing. As we already have a strong customer base (currently 28 Home Office forces are using the system), addressing our customers' requests and feedback, will greatly assist in retaining and adding to this strong customer base.