Market Interest Statement - Corporate Appointee and Case Management System

Tender description

North Northamptonshire Council offer a corporate deputy and appointee service, whereby they will apply to the Office of the Public Guardian and/or the Department of Work and Pensions to manage finances on behalf of a customer who has been assessed as lacking the capacity to manage their own finances. To facilitate the running of this service and the management of customer finances within the Statutory framework of the Court of Protection and DWP a case management system is utilised. The requirements of the system are as follows: -To hold details of all corporate appointee and deputy customers, with relevant classifications e.g. Residential Deputy, Community Appointee - To manage their finances and case work - Including banking requirements/commitments for reconciliation purposes - Reporting tool for stats and management information - To pre-populate all relevant forms based on customer information held in the database i.e. Court of Protection forms and DWP forms - To facilitate collection of appointee and deputy charges - To be able to generate template letters We are seeking information from suppliers of a financial case management system that can fulfil the specification outlined above. We would also require as part of the return a breakdown of anticipated costs for the provision of this service. Please submit your response to the nominated contact: amy.colley@northnorthants.gov.uk by the 31st of October 2021.