Expired contract

Covid Remote Hearings Research Evaluation for HMCTS

Details

Supplier(s)
IFF Resarch
Value
GBP 291,041.5
Duration
7 months
Topic
Research services
Published
28 January 2021

Tender description

HMCTS has a requirement for a suitably qualified and experienced contractor (or contractors) to undertake research to provide robust evidence on court and tribunal users' characteristics, experiences and perceptions. This is required to improve HMCTS's understanding of remote hearing practices implemented during Covid-19 across all jurisdictions, and to make recommendations for use of remote hearings in the longer term. The research is commissioned by HMCTS Customer Directorate (HMCTS-CD). There are two key parts to the research: quantitative and qualitative. - Part 1: the quantitative research focuses on public users and requires contractors to carry out an online and telephone survey - Part 2: the qualitative research requires contractors to interview both public and professional users about their experiences

Timeline

  1. Completed: Award date5 October 2020
  2. Completed: Award published28 January 2021
    Current notice
  3. Completed: Contract expiry date30 April 2021

About the buyer

Ministry of Justice is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 73110000 · Research services
  • 79310000 · Market research services
  • 79315000 · Social research services

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