Legal Case Management System

Tender description

Cumbria County Council is inviting tenders from suitably qualified suppliers to provide a Legal Services document management, file management and time recording software system. To ensure that Legal Services can continue to discharge its statutory function with HMCTS, serving the organisation and the communities in Cumbria, it is critical that it can continue to practice with a case management system and provide an efficient and effective service Lot 1: Cumbria County Council is inviting tenders from suitably qualified suppliers to provide a Legal Services document management, file management and time recording software system. To ensure that Legal Services can continue to discharge its statutory function with HMCTS, serving the organisation and the communities in Cumbria, it is critical that it can continue to practice with a case management system and provide an efficient and effective service. The purpose of the software system will be to provide a comprehensive, cost effective and reliable solution. The product should be able to work on multiple devices, user friendly, adaptable to local government requirements, easily configurable and compliant to GDPR standards. In addition, integration with HMCTS online systems is now deemed essential especially in terms of operating remotely because of the pandemic, and the emergence of new remote ways of working. Now is the time to identify a new system that enables new ways of working, that not only improves our service but also enhances it whilst maintaining our access to historical live cases with a new system that is not only fit for purpose but has built in efficiencies. The Council proposes to enter into the Contract for a maximum period of two years with a possible extension of three 12 months (2+1+1+1) with the successful Tenderer Additional information: Suppliers wishing to express an interest and obtain access to the tender documents should go to www.the-chest.org.uk and click on current opportunities from the navigation area on the left of the screen. On the next screen enter the contract Reference (DN540665) in the box labelled 'contains' then click search. Click on the Blue link for the contract title to view the opportunity. To express an interest you will need to login. If you are not already registered on the www.the-chest.org.uk you will need to return to the home page and click on Register. Register FREE link in the navigation area on the left of the screen. Registration is free of charge and your username and password will be emailed to you. Cumbria County Council is fully supportive of all aspects of diversity including ethnicity, race, religion, age, disability and sexual orientation. In this respect Cumbria County Council welcomes expressions of interest from ethnic minority, disabled and other diverse business communities and the voluntary sector. Economic operators are therefore required to fully comply with all statutory obligations/applicable legislation and there will be a requirement to participate in the Authority's supplier audits on all aspects of diversity. The Contracting Authority expressly reserves the right: (i) not to award any contract as a result of the procurement process commenced by publication of this notice; and (ii) to make whatever changes it may see fit to the content and structure of the tendering competition; and in no circumstances will the Contracting Authority be liable for any costs incurred by the candidates.