G5674 - Healthwatch Tower Hamlets (HWTH)

Tender description

<p>The London Borough of Tower Hamlets is inviting tenders for the provision of a Healthwatch service in the borough from suitably qualified and experienced providers. The Authority is seeking to award a contract under the Light Touch Regime - Schedule 3 of the Public Contract Regulations 2015.</p> <p>The Health and Social Care Act 2012 requires each local authority to have in place a local Healthwatch organisation</p> <p>Tower Hamlets Council is committed to ensuring our local Healthwatch can be an effective consumer champion for our residents and make a difference through contributing and achieving improvements in the borough&rsquo;s health and care system. The Council has agreed a refined service model for Healthwatch Tower Hamlets (HWTH) which draws on best practice and builds on the local achievements of our current provider.</p> <p>Going forward, HWTH will:&nbsp;</p> <p>&bull; Carry out the statutory functions;&nbsp;<br />&bull; Be a representative corporate body, embedded in local communities;<br />&bull; Engage, involve and proactively reach out to the full range of diverse communities in Tower Hamlets, enabling residents to have their voices heard;&nbsp;<br />&bull; Act as local consumer champion representing the collective voice of local people (meaning patients, service users, carers and the public), on the borough&rsquo;s Health and Wellbeing Board;<br />&bull; Develop robust partnerships with key health and social care stakeholders with a view of contributing towards positive outcomes for the residents<br />&bull; Have real influence with commissioners, providers, regulators and Healthwatch England using their knowledge of what matters to local people; and&nbsp;<br />&bull; Achieve tangible changes/ improvements (both small-scale and strategic) to local health and social services, through holding the system to account and identifying solutions to problems</p> <p>The contract period is for 24 months with an option to extend for up to a further 24 months.<br />The anticipated contract start date is 1st April 2022.</p> Keywords: Healthwatch, Health and Social Care