Expired contract

Smart Hands Services

Details

Buyer: HM Revenue & Customs (HMRC)
Supplier(s): Fujitsu Services Ltd
Value: GBP 300,000
Duration: 11 months
Topic: Information technology services
Published: 13 September 2021
Source: uk:contracts_finder

Tender description

Smart hands service will collaborate with HMRC Crown Hosting, its run-partner and other authorised parties who can raise requests for work provide capabilities for the following: (a) Incident support - assisting in resolution of service incidents and escorting 3rd parties as necessary. (b) Ad hoc support - such as preventative maintenance activities (c) Scheduled support - such as advanced notice for escorting of vendor engineers (d) Pre-scheduled support - such as weekly checks of technical halls (e) Occasional Project Work - performing specific tasks, when requested, relating to installation or configuration of equipment in Crown Hosting

Timeline

Completed: Award date2 August 2021
Completed: Award published13 September 2021
Current notice
Completed: Contract expiry date30 June 2022

About the buyer

HM Revenue & Customs (HMRC) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

72222300 · Information technology services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@hm-revenue-customs-hmrc.gov
Commercial Director	+44 •••• ••••••	••••••••@hm-revenue-customs-hmrc.gov
Procurement Manager	+44 •••• ••••••	••••••••@hm-revenue-customs-hmrc.gov
Category Lead	+44 •••• ••••••	••••••••@hm-revenue-customs-hmrc.gov
Senior Buyer	+44 •••• ••••••	••••••••@hm-revenue-customs-hmrc.gov
Contracts Manager	+44 •••• ••••••	••••••••@hm-revenue-customs-hmrc.gov