Leisure Management System Software (LMSS)

Tender description

NTU wish to undertake a pre-procurement market engagement exercise before any possible procurement is started, to determine suitable Leisure Management systems, capabilities, and services. NTU Sport's current Leisure Management System Software is used to manage NTU Sport's facilities and operations; this includes data reporting, access control, point of sale, online payments (membership etc.) and customer relationship management. The current platform is hosted on an NTU shared server, however there is the option to be hosted by the supplier. The system enables us to engage with and track over 10,000 students / staff, and the local community that participate in our programmes. We analyse a significant amount data from the Leisure Management System that provides insight to support our decision making. We are conducting this exercise to allow us to better understand our options for the procurement and implementation of suitable software that will meet ours and our customers needs, and are in line with the university foundations to be innovative and digitally sophisticated. At this stage we will not be formally assessing proposals, so nothing provided at this stage will be evaluated as part of any future procurement process. We welcome responses from organisations who feel that they have ideas on how our vision can be delivered, and comment on the extent to which our requirements are reasonable, realistic, and properly specified. If you feel your organisation can contribute to this exercise, please email Lewis Simpson to request a document containing further details. Please provide responses to the questions in the document and return it via email to lewis.simpson@ntu.ac.uk no later than 12:00 on Thursday 30th September 2021. Following receipt of the responses, and depending on the information we obtain from this exercise, we may invite a selection of respondents to attend separate workshop sessions to present and discuss their responses between Monday 18th October and Friday 22nd October 2021. Organisations not attending a session will not be disadvantaged in any future procurement, as this pre-procurement market engagement is only an exploratory fact-finding exercise: it is not an invitation to tender or a request for formal expressions of interest. Any supplier invited to present or provide information to NTU is doing so to support pre-procurement market research only, to help make any future procurement more focused and efficient, and to clarify NTU's requirements. The expected formal procurement process will start only after completion of this pre-procurement market engagement or soft market testing exercise. Please apply to the buyer using the contact details in this notice.