FS430816 -Information needs for food hypersensitive consumers when eating out...

Tender description

We are looking to commission a contractor who can design and deliver qualitative and quantitative research with FBO’s, and qualitative research with FHS consumers, as well as non-FHS consumers on this topic area. The study should ideally be completed within five months of the contract being signed. The specific research objectives are: 1) To gain further insight on the information needs of FHS consumers when eating out. What information they would find most useful and how they would like this presented. We are keen to understand why FHS consumers feel that certain information or approaches will be of assistance to them and how they would navigate food choices in different situations. For example, menus do not always contain all the food options available. How would the FHS consumer deal with specials boards or establishments that don’t have a fully printed menu. 2) To explore the impact of menu changes on non-FHS consumers in particular how changes may affect readability and understanding of menu information. 3) To explore the current provision of allergen information for businesses in the non-prepacked sector. In addition, what businesses views are on different options for presenting allergen information to consumers, including displaying allergen information on menus. We are keen to understand FBO’s reasoning underpinning responses.