DSD Medical Support Services

Tender description

Lot 1: — The objective and independent assessment of the impact of health conditions and disabilities on claimants is central to the process of determining entitlement to UC, ESA and a number of smaller benefits. The provider will carry out this assessment and provide information and advice to support the Authority’s decision making processes. — The key elements of the service will include: — The consideration of a claimant’s health conditions or disabilities and the impact on their daily life and mobility, — Assessing individuals against criteria prescribed by the Authority, — The delivery of Consultations to support the above, — The gathering and consideration of evidence to support the above including, where necessary, paying appropriate fees for evidence, — The completion of reports, including advice, to the Authority, — The referral of assessment reports and any associated evidence to the Authority, — Interpretation and advice to the authority on technical evidence, — Follow up liaison with the Authority in relation to assessments, including the provision of relevant health professional expertise as required, — The administration and management of the service, including scheduling of Consultations, ensuring that they are completed within timescales set down by the Authority, — The recruitment, training and ongoing support of Health Professionals, including liaison with relevant professional bodies, — The development of guidance and training in conjunction with the Authority, — The provision of an enquiry service for individuals being assessed, — The provision of a quality control regime, including a complaints function, — The provision of management information as defined by the Authority, — Initiatives and liaison with relevant organisations to support the provision of evidence, — Liaison and collaborative working with local and national partners, including disability organisations, health professional bodies and the devolved administrations,