Software and Software Support Framework

Tender description

Scottish Procurement intends to create a national collaborative framework arrangement for use by the wider Scottish public sector for the provision of software and software supporting services (full scope to be defined). The new framework will build on the success of the current NHS Software Value Added Reseller (SVAR) agreement which is due to expire in June 2022 . Details at the link below: https://www.gov.scot/publications/software-value-added-re-seller-framework/ In order to inform the commodity strategy, Scottish Procurement is seeking views from suppliers and stakeholders . Lot 1: Scottish Procurement intends to create a national collaborative framework arrangement for use by the wider Scottish public sector for the provision of software and software supporting services. The full scope, structure and lotting arrangements have still to be determined however the following list provides details on the current services being offered to the Scottish public sector: - Purchase of commercial off-the-shelf (COTS) software & support services - Services in support of purchased software - including but not limited to software support, software implementation services and Software as a Service (SaaS). - Helpdesk facilities - a 24/7 helpdesk to provide support and advice - Asset recording of all purchased software - Aggregation of bulk software purchases - Running of pricing competitions between software options to identify further savings; - Provision of advice with regards to licencing. - Licencing compliance checks - Maintenance of software licence records, software audit services, data migration services and software asset management Suppliers and other interested parties should read and complete the following Request for Information (RFI) Online Questionnaire accessible via the link below: https://response.questback.com/scottishgovernment/4k1tstzpyw The survey closing time and date is midday on 20 August 2021. Additional information: Scottish public sector organisations will be able to join this arrangement at any time; the new framework will not be mandated.