Tender for the Provision of Banking Services for Dublin City Council

Tender description

Dublin City Council invites tenders for the Provision of Banking Services for a period of 3 years commencing June, 2021 with an option to extend for further period of 1 year subject to mutual agreement between Dublin City Council and the successful tenderer. Dublin City Council is seeking to appoint a single banking provider for the provision of its main banking services. The primary purpose of the tender is to ensure value-for-money and a high level of service and support, while not neglecting aspects of fitness-for-purpose and ongoing development. For further information, please see tender documentation available on www.etenders.gov.ie RFTID: 188633 Lot 1: Provision of Overdraft Facility An overdraft facility of €50,000,000.00 on the cleared debit balances of the grouped current accounts is a mandatory requirement for the duration of the contract. Transaction Fees The tenderer must provide Dublin City Council with a figure for an annual flat fee for banking services and banking transactions. Interest Earned on Credit Balances The tenderer must supply details of projected interest earned on credit balances for the duration of the contract. Interest Charged on Credit Balances The tenderer must supply details of projected interest charged on credit balances for the duration of the period that this charge is levied by the Central Bank. Interest Charged on Overdrawn Accounts The tenderer must supply details of projected interest chargeable on overdrawn accounts for the duration of the contract. Other Charges The tenderer must supply a schedule of all other charges not included in the annual flat fee for banking services and transactions. Number and Type of Bank Accounts DCC requires 1 main current account and a number of subsidiary current accounts. Nature and Volume of Current Account Payment Services Dublin City Council requires the successful tenderer to handle large volumes of payments and therefore, must demonstrate its capability to handle such volumes and to accept lodgments of cash and cheques at a range of locations in the Greater Dublin Area. Arrangements for Clearance of EFT Payments/ Cheques Dublin City Council requires the following arrangements:  Cheques drawn on the branches of the tenderer must be paid on the day of presentment  Other cheques and warrants drawn elsewhere must be paid within the standard timeframe for inter-bank paper clearing  Electronic payments for accounts at branches of the selected tenderer must be effected within the business day of presentment.  Online Services Online banking services are required for 33 users (approx) at one location. Payment File Security Dublin City Council requires a secure solution for the transfer and receipt of Direct Debit (DD) files and Credit Transfer (CT) files and also for the efficient communication of any related error messages and statements Management of Transition It is essential that Dublin City Council has continuity of service during the transition phase. Contract Management Contract management includes service delivery and relationship management IT System and Continuity/Contingency The tenderer must outline in detail their IT system and the robustness of this system, together with details on the security standard to which they operate. Added Value Elements The tenderer may describe a product, service, or process not mentioned elsewhere, which in their opinion may add value to their proposal and/or differentiate them from other tenderers.